Specialized Services
Specialisms
Let’s navigate the complexities of the financial landscape together.
Customer Lifecycle Analytics
- Customer journey mapping and strategy development for enhanced customer experience.
- Ideation, planning, and execution of triggers and scorecards for New to Bank, Cross-Sell, and Up-Sell initiatives.
- Deployment of customer acquisition strategies utilizing network analytics.
- Development of customer value models and segmentation for targeted campaigns.
- Utilization of digital and text analytics from CRM applications to improve service based on customer feedback.
Credit Risk Analytics
- Design, development and validatation of decision models ex. Credit Scoring - acquisition & account management scorecards, Collections & Fraud mitigation models, Loss Forecasting models.
- Design, development and validation of risk strategies including Credit, Collections, and Fraud mitigation strategies.
- Model Monitoring set up & operation.
- AI ML model governance & compliance to ethical considerations.
- Independent review of models & strategies.
Regulatory Risk Management
- Design, development and validation of Basel IRB models - PD, EAD, and LGD for Basel capital calculation.
- Design, development and validation of Stress Testing models and Macroeconomic Scenario models for Pre-Provision Revenue and Stressed Loss forecasting.
- Model Monitoring set up & operation.
- Execution of stress testing processes for regulators, including structuring policies, driving data consistency and designing governance mechanisms.
- Interpretation with commentary on quantitative outcomes of stress testing results.
Other Risk Areas
- Market Risk Models
- Derivative Valuations
- Counterparty Credit Risk
Data Management & Portfolio Insights
- Design and development of Data Warehouse/Data Marts for efficient data storage and optimized information retrieval.
- Design and development of Data Governance and Data Quality processes.
- Design and development of visualization systems for Portfolio/Business insights. Design and development of automated inference and self-service engines.
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Develop competency for portfolio analysis and recommendation resulting in effective portfolio management.
Training & Development
- Analytics tools, technology and platforms. Updated with latest developments in the industry.
- BFSI ecosystem, covering basic and advanced topics, consumer banking functions, banking products, and regulatory framework.
- Consumer banking marketing analytics especially customer lifecycle, segmentation, channel optimization, and retention strategies.
- Consumer banking risk management encompassing credit risk, loss forecasting, collections & fraud strategies, regulatory risk including stress testing & climate risk.
- Coaching and grooming for professional success. Counselling and mentoring across levels for data centric organisation.
Proven Results & Integrity
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